PrivacyPolicy

We collect information you provide directly to us, including: • Personal Information: Name, email address, phone number, and billing address when you create an account or make a purchase. • Payment Information: Credit card details, UPI IDs, and other payment method information processed securely through our payment partners. • Transaction Data: Records of tone packs purchased, licenses activated, and download history. • Communications: Any correspondence when you contact our support team. • Device Information: IP address, browser type, operating system, and device identifiers for security and analytics purposes.

We use the information we collect to: • Process your tone pack purchases and send confirmations • Provide customer support and respond to inquiries • Send pack updates, compatibility notes, and important notifications • Personalize your experience with relevant tone pack recommendations • Improve our services through analytics and research • Detect and prevent fraud and unauthorized access • Comply with legal obligations • Send promotional communications (with your consent)

We may share your information with: • Sound Designers & Partners: Limited contact details for support, updates, and licensed content delivery. • Payment Processors: Secure payment partners process your transactions but do not retain your full payment details. • Service Providers: Third parties who help us operate our platform, such as hosting and analytics services. • Legal Requirements: When required by law or to protect our rights and safety. We do not sell your personal information to third parties for their marketing purposes.

We implement industry-standard security measures to protect your information: • 256-bit SSL encryption for all data transmission • PCI DSS compliance for payment processing • Regular security audits and penetration testing • Secure data centers with access controls • Employee training on data protection practices While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

We use cookies and similar technologies to: • Remember your preferences and login status • Analyze site traffic and usage patterns • Deliver targeted advertisements • Improve website functionality You can control cookie settings through your browser preferences. Disabling certain cookies may affect your experience on our platform. Third-party analytics services like Google Analytics help us understand how users interact with our service. These services may collect information about your online activities across different websites.

You have the right to: • Access: Request a copy of your personal information • Correction: Update or correct inaccurate information • Deletion: Request deletion of your account and associated data • Opt-out: Unsubscribe from marketing communications • Data Portability: Receive your data in a structured format • Withdraw Consent: Revoke previously given consent for data processing To exercise these rights, contact us at neelamenosh@gmail.com. We will respond within 30 days.

We retain your information for as long as necessary to: • Provide our services and maintain your account • Comply with legal obligations (e.g., tax records) • Resolve disputes and enforce agreements • Support business operations and analytics After account deletion, we may retain certain information in anonymized form for analytical purposes. Transaction records are kept for the legally required period.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by: • Posting a notice on our website • Sending an email to your registered address • Displaying a prominent notice when you log in Your continued use of our services after changes constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: Email: neelamenosh@gmail.com Phone: +91 8919248224 Address: Data Protection Officer Mainstage Tones Studio 77-51/1a-17a/1 Vambay Colony, Prashanthi Nagar, Payakapuram Vijayawada, Andhra Pradesh 520015, India